Refund Policy

1. We are not responsible for delays outside our control. If something happens to our Website or the means we make available or accessible to you to access your Code which is outside of our control that affects you being able to access and download Content we will use our reasonable endeavours to inform you of when you can expect to be able to access your Code or we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Code you have paid for but not received.
2. Account banned or closed on the Developer’s platform. We are not responsible for or liable to you and we will not refund you the price paid for any Code if you are unable to use any Code or your access to relevant Content is declined, blocked or stopped because you are banned (whether temporarily or permanently) by the relevant Developer from accessing and/or using the Developer’s platform.
3. What happens if we got the price wrong. Sometimes we may mistakenly publish the wrong price or product information. If this happens to Codes you have ordered we will tell you as soon as possible by email and give you the chance to reconfirm your order (at the correct price or with other correct information) or cancel the order. If we do not hear from you we will treat your order as cancelled. If you cancel and have already paid us we will refund you in full.
4. Ending the contract because of something we have done or are going to do. If you are ending your contract with us for a reason set out at sections 4.1 to 4.5 below, the contract will end immediately and will refund you in full for any Code which has not been provided and you may also be entitled to compensation. The reasons are:
4.1 we have informed you about an upcoming change to the Code, Content or these Terms which you do not agree to;
4.2 we have informed you about an error in the price or description of the Code you have ordered, and you do not wish to proceed;
4.3. there is a risk that the supply of the Code may be significantly delayed because of events outside our control;
4.4. we have suspended supply of the Code for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than forty-eight (48) hours; or
4.5. you have a legal right to end the contract because of something we have done wrong.
5. Changing your mind. You can cancel your order for Codes at any time during the 14 days after the day we send you our Confirmation Email.
6. No right to cancel this contract once you validate your Code. When you buy a Code from us and use your Code, you agree and consent to the immediate performance of this contract and that you waive any statutory right of withdrawal or cancellation you may have. Therefore, you do not have a right to change your mind and receive a refund once you use your Code for the purpose of downloading Content.
7. Inform us you want to end the contract. To end the contract with us where you have a right to do so, you must inform us of your decision to cancel by an unequivocal statement. You can send us an email at [email protected]. We will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by email) without delay.
8. Refund. If you are entitled to a refund because of:
8.1. your cancellation of the contract in accordance with section 5 and 7; or
8.2. a remedy owed to you under section 11;
We will refund you the price you paid for the Code by the method you used for payment (unless you otherwise agree) within 14 days of you informing us of your decision to receive a price reduction or to cancel or terminate the contract in accordance with these Terms.
7. We may end the contract for Codes at any time by contacting you by email if:
7.1. you breach any of the terms of the contract;
7.2. your payment card or other method of payment fails and/or is cancelled after we send you our Confirmation Email; and/or
7.3. any of the circumstances set out in section 8.6 occur.
8. If this contract is terminated by us:
8.1. it will not affect our right to receive any money which you owe to us under this contract;
8.2. your access to the Website and/or your User Account will end without refund or liability to you;
8.3. your rights to use Code will be revoked without refund or liability to you; and
8.4. this will not affect provisions of the contract that are said to operate or have effect after termination and will not affect any existing rights or obligations or any rights or obligations which are intended to commence on or continue after termination of the contract.
9. You agree that no court order will be required to effect termination of this contract by either you or us where the termination is made in accordance with its terms.
10. Once a Code you have purchased is made available or accessible to you, you should check the Code as soon as reasonably possible to ensure that it functions and performs as stated, and notify us as soon as reasonably possible if you find any errors or defect.
11. Please contact us using the contact details at the top of this page, if you want us to replace the Code; a price reduction; or to reject the Code and get a refund.